Terms of service

About Us and How to Contact Us

These terms and conditions (the “Website Terms of Use”) govern your use of the website at www.margene.co.uk (our “Website”), which is operated by Margene Ltd., a company incorporated and registered in England and Wales under company number 16129418, whose registered office is at 25 Burwash House, London, SE1 3RW, United Kingdom.

To contact us, please write to us by post to Margene Ltd., 25 Burwash House, Weston Street, London, SE1 3RW, United Kingdom, or alternatively email us at info@margene.co.uk.

Which Terms and Conditions Apply

By using our Website, you confirm that you accept these Website Terms of Use and the additional terms linked to below (the “Additional Terms”), and that you agree to comply with them. If you do not agree to those Additional Terms and these Website Terms of Use, you must not use our Website.

The Additional Terms that apply to your use of our Website, and which you should read before using our Website, are as follows:

Our Privacy and Cookie Policy, which sets out information about how we use your personal information and cookies on our website.

Our Terms of Sale, which govern the provision of our products and services to you.

Who Can Use Our Website

Our Website is solely for personal and non-commercial use. You agree that you are solely responsible for all costs and expenses you may incur in relation to your use of our Website. If you access our Website from locations outside the United Kingdom, you are solely responsible for compliance with local laws where they are applicable.

We seek to make our Website as accessible as possible. If you have any difficulties using our Website, please contact us using the contact details given above.

Changes to Our Website and These Website Terms of Use

We may amend these Website Terms of Use from time to time. Every time you wish to use our Website, please check these Website Terms of Use to ensure you understand which terms and conditions apply at that time.

We may update and change our Website from time to time to reflect changes to our products and services, our users’ needs, and our business priorities.

Suspension or Withdrawal of Our Website

We do not guarantee that our Website, or any content on our Website, will always be available or uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our Websitefor business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

You are also responsible for ensuring that all persons who access our Website through your Internet connection are aware of these Website Terms of Use and the Additional Terms, and that they comply with them.

We May Transfer Our Agreement with You to Someone Else

We may transfer our rights and obligations under these Website Terms of Use to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under these Website Terms of Use.

Signing Up for an Account and Using Our Website

When you register an account on our Website, you will be required to provide us with some information about yourself (such as your name, email address, residential address, phone number, and date of birth). You agree to provide accurate and up-to-date information to us at all times.

Any account that you register with someone else’s email address or with temporary email addresses may be closed without notice. We may require you to revalidate your account if we believe that you have been using an invalid email address. We reserve the right, at our sole discretion, to refuse the registration of any account or to cancel any account at any time.

You agree that you will not:

• Create an account for anyone other than yourself;

• Create a username with the intent to impersonate another person;

• Create an account that is subject to any rights of a person other than you without appropriate authorisation.

• By using our Website and/or registering for an account via our Website, you confirm that:

• You have not previously been suspended or removed from any of our Website;

• Your registration and your use of our Website are in compliance with all applicable laws and regulations;

• You will not create more than one account.

Keeping Your Account Secure

If you choose, or you are provided with, a user identification code, password, private key, or any other piece of information as part of our security procedures, you must treat such information as confidential and not disclose it to anyone else. You are solely responsible for maintaining the confidentiality of your account and your account password, and you accept responsibility for all activities that occur under your account.

You may not share your account password with others, nor use your account to make purchases on someone else’s behalf. We accept no responsibility for any liability that arises in connection with the theft of your account details (including password) by any unauthorised third parties. We have the right to disable any user identification code or password, whether chosen by you or allocated by us at any time if we believe you have failed to comply with any of these Website Terms of Use.

You should use particular caution when accessing your account from a device which is public or shared or belongs to someone else so that others are not able to view or record your password or other personal information.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us using the contact details given above.

Using Material on Our Website

We are the owner or the authorised licensee of all intellectual property rights in our Website, and in the material published on our Website. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our Website solely for your own personal use.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences, or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our Website must always be acknowledged.

You must not use any part of the content on our Website for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy, or download any part of our Website in breach of these Website Terms of Use, your right to use our Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Do Not Rely on Information on Our Website

The content on our Website is provided for general information only and to inform you about us and our products and services. It is not intended to amount to advice on which you should rely. It does not constitute technical, financial, or legal advice or any other type of advice and should not be relied on for any purposes.

Although we make reasonable efforts to update the information on our Website, we make no representations, warranties, or guarantees, whether express or implied, that the content on our Website is accurate, complete, or up to date.

Additional Conditions for using our Website

When using our Website, you must not do or attempt to do any of the following:

• Infringe our intellectual property rights or any other person’s rights: This includes copying, reproducing, distributing, republishing, downloading, displaying, posting, or transmitting any content of our Website (or our brand names, imagery, logos, etc.) without proper permission.

• Overburden our infrastructure or disrupt our services: Access the Website in such a way that imposes an unreasonable or disproportionately large burden on our infrastructure, or interrupts or interferes with the functionality, efficiency, or operation of the Website.

• Execute unauthorized network monitoring: Engage in network monitoring to intercept data not intended for you.

• Engage in unlawful activities: Perform any illegal, criminal, or harmful activity in connection with the use of our Website.

• Use the Website for unlawful purposes: Utilize our Website in any way that is unlawful under applicable laws or violates these Website Terms of Use and Additional Terms.

• Harass or harm other users: Engage in actions like harassment, threats, deception, defamation, embarrassment, or fraud against any other user.

• Infringe third-party rights: Encourage or engage in actions that infringe or misappropriate third-party rights, including intellectual property.

• Tamper with security features: Interfere with security features of our Website by, for example, disabling or circumventing measures that prevent or limit copying of content, attempting to reverse-engineer our Website’s source code, or circumventing password or authorization methods.

• Modify or reverse-engineer software: Copy, modify, reverse-engineer, decompile, disassemble, or tamper with our Website's software (in whole or in part), or create any derivative works from it.

• Disrupt the Website's operation: Upload or spread harmful software like viruses, malware, trojans, or spyware; make unsolicited offers or advertisements; collect personal information from users without their consent; or disrupt network servers related to the Website.

• Engage in fraudulent activity: Impersonate any individual or entity, access another user’s account without authorization, falsify personal details, or attempt to deceive others.

• Sell or transfer access to your account: You are prohibited from selling or transferring your account to another individual.

• Use proxy IP addresses to hide multiple accounts: Attempt to disguise your location or hide the use of multiple accounts by using proxy IP addresses.

• Extract data using automated systems: Use automated systems or software to extract data from our Website (known as 'screen scraping').

• Attempt unauthorized access: Make any attempts to gain unauthorized access to our Website, servers, or databases.

• Launch attacks on our Website: Conduct or attempt a Denial-of-Service (DoS) or Distributed Denial-of-Service (DDoS) attack.

If you breach any of the above conditions, your right to access and use our Website will cease immediately. We may, where appropriate, report any such breach to the relevant law enforcement authorities and cooperate with them by disclosing your identity to those authorities.

12. Links to Third-Party Websites
Where our Website contains links to other websites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those third-party websites or resources.

13. Our Responsibility for Loss or Damage Suffered by You
We do not guarantee that our Website will be secure or free from bugs or viruses. You are responsible for configuring your information technology to access our Website. You should use your own virus-protection software.

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence.

We only provide our Website for domestic and private use. We have no liability for any loss of profit, loss of business, business interruption, or loss of business opportunity.

14. How We May Use Your Personal Information
Any personal information that you provide to us will be dealt with in line with our Privacy Notice, which explains what personal information we collect from you, how and why we collect, store, use and share such information, your rights in relation to your personal information, and how to contact us.

15. Rules About Linking to Our Website
You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link to any part of our Website other than the homepage(s).

We reserve the right to withdraw linking permission without notice.

16. Which Laws Apply in the Event of a Dispute
These Website Terms of Use are governed by the laws of England and Wales. You agree to the non-exclusive jurisdiction of the English courts.